Terms of Use

All services offered by SokoGuide Limited, hereafter referred to as ‘SokoGuide’ or ‘we’, are only subject to the laws of Kenya. These Terms of Use may be changed from time to time and the latest version of these terms will take effect immediately. By using our services, you therefore agree to assume the responsibility of keeping yourself up to date on any changes to these terms. In the event that a part or parts of these terms of service are unclear or not understood, SokoGuide reserves the right to provide the interpretation.

SokoGuide will endeavor to keep the service as useful and usable as possible. Any attempt to gain unauthorized access to the site or a part thereof, its content, data or information through ‘hacking’ is prohibited and could lead to prosecution.

SokoGuide will endeavor to keep the service provided by this site active. SokoGuide, however, reserves the right to permanently terminate or temporarily halt the service at any time without prior notice. Reasons for this may include but are not limited to routine maintenance or interruptions of services provided to us by third parties. SokoGuide will not assume responsibility for any inconveniences or costs arising from the aforementioned.

SokoGuide is not party to any transactions, communications or interactions of whatever kind between users or third parties arising from using our services. SokoGuide will therefore not take responsibility for any outcomes from the same.

SokoGuide is a platform for travel, tourism and hospitality related services. Persons or businesses using the platform commit to only engage in conversations related to this. Any use of the platform for activities not related to travel, tourism or hospitality could lead to the user being banned from accessing the platform

Only businesses that have been approved by SokoGuide can advertise their products and services on the platform. Any user account attempting to post services or items for sale risks being banned from the platform, their posts deleted and any business registered using the affected user account removed from the platform

SokoGuide will endeavor to keep conversations and relevant to travel, tourism and hospitality but does not take responsibility for any decisions made by the user based on any information obtained from the website.

SokoGuide will not engage in dispute resolutions of any kind between parties originating from the use of our service(s). By using our services, you therefore indemnify SokoGuide as well as its directors, officers or any person or entity acting on behalf of SokoGuide from all such disputes and their liabilities.

The services provided by SokoGuide may be used only for lawful purposes. Transmission, distribution or storage of material or conduct in violation of any applicable local, state or international law is prohibited. Unauthorized use of material protected by patent, copyright, trademark or any other intellectual property is prohibited. Material that is obscene, defamatory, profane, sexually explicit, constitutes an illegal threat, or violates rights of privacy or publicity, or violates export control laws is prohibited.

SokoGuide requires that any personal or business information provided is the true information of the user. Any person or entity acting on behalf of another person or entity or providing information that belongs to another person or entity must be authorized by the said person or entity to act on their behalf. Any disclosure of another person’s or entity’s private or otherwise confidential information without their authorization is prohibited.

SokoGuide prohibits using the site for, among others, sale or distribution of firearms, weapons, controlled substances, money-making schemes, pyramid or chain schemes, fraudulent or criminal offers. Any use of the site with the goal of harassment of another, sexual requests from or for a minor, racial or ethnic slurs or comments, placing fraudulent contents, unsolicited advertising (whether commercial or informational) and unsolicited email or advertisements including, but not limited to adult or dating services placing advertisements is prohibited. Any content that may be regarded as SPAM is strictly prohibited. The user also waives any right to damages from SokoGuide or any party related to such exposure.

SokoGuide is against the sale or advertisement of any recreational activities that include or advocate for wildlife hunting. Any discussions about such is therefore strictly prohibited

In the event of a violation of any of its terms of use, SokoGuide in its sole discretion may pursue any remedy or remedies, legal or otherwise, that it may deem fit including but not limited to the immediate blocking or deletion of content from its site, cancellation of services without notice.

All the terms of use apply to any and all users consuming the services provided by SokoGuide. No clause in these Terms of Use or part thereof can be waived by a disclaimer outside of these Terms of Use

Payment Terms

All fees charged by SokoGuide for any service or services are non-refundable. In the event that a user pays for a service and user’s access to the service is terminated due to violation of any of our terms of use, any unutilized part of the service will be forfeited without a refund.

By making any payment to SokoGuide for services offered or deemed to be offered on this website, you commit to abide by the terms of any payment processing entity that handles our payments. Our payments are currently handled by Jambopay and in addition to the terms and conditions indicated above, you commit to abide by Jambopay's terms and conditions